Insurance department closes 5,200 complaints in 2003 - Wichita Business Journal:

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Sixty-four percent of complaintse made by consumers to the departmen t last year were about the handlingof claims. Most of KID says, were for an unsatisfactory claim settlemenfor offer, denial of claim and delayxs in claim. In 2003, KID closed 5,219 complaint s involving insurance companies, 38 percent of whicn concerned auto policies followed by 29 percent for accidentf andhealth insurance. The insurance department says each complaint it receives is passed on to the insured oran agent, which is then required to reviewa the complaint and provids an explanation. Auto: 1,230 complaints listed in the reporgt ledby Inc. with 304, followed by with 139, and at 113.
Acciden t and health: 782 complaints listed in the report led by Blue Crossa and of Kansas with 230 followeed by with 61 and Mega Life andat 48. Homeowners: 604 complainta listed in the report led by FarmersInsurancs Co. Inc. with 155 followed by American Familgy MutualInsurance Co. with 91, and with 70. 107 for companies listed in the report led by Prudential Insurancse Company of America with 22 and 14 complaints each for America General Life and Accidentand HMO: 222 totak complaints led by with 122 followed by 37 for and 26 for Wichita-baserd For more information on the see